Value Of NetSuite Managed Support Services

NetSuite managed support services
Written by Bilal Munsif

In the age of digital transformation, businesses of all sizes are looking for ways to keep up with the competition and leverage technology to their advantage. While some may look at IT infrastructure from a costly, time-consuming perspective, NetSuite managed support services offer a unique solution to reduce costs while increasing efficiency. In this article, we explore how these services can benefit your business and how a NetSuite consultant can help you unlock your full potential.

Introduction to NetSuite Managed Support Services

As a NetSuite Consultant, I often get asked by clients what value they can expect to receive from managed support services. The answer is two-fold: first, you can expect to receive expert-level support for your NetSuite implementation and second, you can expect to receive cost savings compared to an in-house support model. 

In this blog article, we will explore the value of NetSuite Managed Support Services and how a NetSuite Consultant can help you unlock that value.

If you are new to the concept of managed support services or if you are considering outsourcing your NetSuite support, this article is for you. Keep reading to learn more about how managed support services can benefit your business.

What Can a NetSuite Consultant Do For You?

A NetSuite consultant can help you get the most out of your NetSuite investment. They can help you customize and optimize NetSuite to fit your specific business needs, and they can provide training and support to ensure that you and your team are using NetSuite to its full potential.

In addition, a NetSuite consultant can provide valuable insights into how other businesses are using NetSuite, and they can offer best practices and tips for getting the most out of the platform. If you’re considering hiring a NetSuite consultant, be sure to ask about their experience and expertise, as well as their ability to provide customized services that fit your unique needs.

Benefits of Engaging A NetSuite Consultant

There are many benefits of engaging a NetSuite consultant to help you with your business needs. Here are some of the key benefits: 

1. A NetSuite consultant can save you time and money. They can help you avoid the costly mistakes that can occur when implementing or using NetSuite.

2. A NetSuite consultant has the expertise and knowledge to ensure that you get the most out of your NetSuite investment. They can help you maximize the return on your investment by helping you get the most out of the features and functionality that NetSuite offers.

3. A NetSuite consultant can help you improve your business processes. They can work with you to streamline your processes and make them more efficient. This can lead to improved profitability for your business.

4. A NetSuite consultant can help you troubleshoot any issues that you may be having with NetSuite. They can provide expert advice and guidance to help you resolve any issues quickly and efficiently.

5. A NetSuite consultant can provide training and support for your employees. They can ensure that everyone in your organization is properly trained on how to use NetSuite effectively. This can help to increase productivity and reduce downtime for your business.

What To Look For in a NetSuite Consultant

Any business that is considering implementing or expanding its use of NetSuite should strongly consider engaging the services of a NetSuite consultant. A good NetSuite consultant like Dragonfly Consulting can provide your business with valuable insights and guidance that can help you maximize the value of your NetSuite investment. Here are some factors to keep in mind when choosing a NetSuite consultant:

1. Industry Experience: Make sure the consultant you choose has significant experience working with businesses in your industry. They will be better able to understand your specific needs and challenges and offer tailored solutions.

2. Technical Expertise: Choose a consultant with in-depth technical knowledge of NetSuite and its various features and functionality. They should be able to develop customizations and workflows that meet your specific business requirements.

3. Implementation Experience: Look for a consultant who has successfully implemented NetSuite for other businesses. They will have a good understanding of the various implementation options and can help you choose the best approach for your business.

4. Support Experience: Finally, make sure the consultant you choose offers post-implementation support services. They should be available to help you troubleshoot issues and answer any questions that may arise after go-live.

Tips for Working With A NetSuite Consultant

If you’ve decided to invest in NetSuite managed support services, congratulations! You’re on your way to unlocking the full potential of your NetSuite investment. But before you get started, there are a few things you should know about working with a NetSuite consultant. Here are some tips to help you get the most out of your engagement:

1. Define your goals upfront. Before engaging a NetSuite consultant, take some time to think about what you want to achieve with their help. What specific problems are you hoping to solve? What processes do you need assistance with? Having a clear understanding of your goals will help ensure that your consultant can deliver the results you need.

2. Be prepared to share data and access. In order for a NetSuite consultant to be effective, they’ll need access to your data and systems. Be prepared to provide them with the necessary login information and permissions upfront so that they can hit the ground running.

3. Communicate openly and frequently. A successful engagement with a NetSuite consultant depends on open communication between both parties. Make sure to keep your consultant updated on any changes or developments within your organization, and don’t hesitate to ask questions or provide feedback along the way.

4. Be willing to make changes. A NetSuite consultant can only be as effective as you allow them to be. If you’re not willing to make changes to your processes or data structures based on their recommendations.


All in all, NetSuite managed support services provide a unique opportunity for businesses to optimize their systems and increase the efficiency of their operations. With an experienced NetSuite consultant on your side, you can ensure that these technologies are used effectively and efficiently to get the most out of them. By unlocking the value of these services, you can rest assured that your business will be taken care of no matter what challenges arise along the way.

About the author

Bilal Munsif

Hi, I'm Bilal, a technology expert with a Bachelor of Science in Computer Science. I am passionate about exploring the latest trends and advancements in the tech industry and have dedicated my career to staying up to date with the latest developments. Shopping Tips & Reviews & Find Hot Deals - Get FREE online coupons and promo codes for the stores you love!